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Welcome to our service center! We guarantee that the products we provide are high quality. We are not only responsible for technical guidance and free suggestion of all kinds of questions, but also maintain a group of experienced after ¨Csale workers with sound technical knowledge. Once the machine sells, we will send our technical experts to the spot for instruction of the installment for free on the required date. We will also help the users test the machine and instruct them to do the load test, commissioning test and train workers.
Main Responsibilities:
- Carrying on sound after-sale service to our customers
- Collecting customers¡¯ feedback and making the practical plan to solve these problems in time;
- Sending the technical experts to the spot according to the demand of customers to plan the spot, design the best process and project.
- Training technical workers for customers.
- Sending technical project experts to instruct installation and test run.
- Providing easy-wear parts in time.
¡ôPre-sale Service
We can send technical experts for technical business intercommunication according to product sample, product performance, and technical scheme. We can also organize a visit to our factory for the target company.
¡ôOn-sale Service
While doing the technical design, we keep in touch with the target company closely and try to perfect the design by your suggestions and requirement.
If necessary, according to the demand of our customers, we will choose a proper manufacturer providing accessories which meet the technical requirement and are easy for future maintenance.
¡ôAfter-sale Service
We provide ¡°Three Guarantees¡± for our products. Under the careful keeping, correct installment and normal using, the products can operate normally within 12 months from the date of operation, but no longer than 18 months from shipping date.
Our service center sincerely hopes that we can have a successful cooperation |